Shopping online opens up a world of opportunity, convenience, choice, competitive prices, and information. But what should you do if something goes wrong with your purchase? What if you don't get the products you ordered? What if they arrive damaged? What if you have been unable to resolve your problem by contacting the business directly? Although the legal remedies available to you may vary depending on your country, the following links may offer a quick and inexpensive way for you to resolve your complaint without having to initiate a formal legal action.