WHAT IS ECONSUMER.GOV?

country flagseconsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

Learn more

  • Top Complaint Categories for econsumer.gov

    Top Complaint Categories for econsumer.gov

  • Top Consumer and Company Locations

    Top Consumer and Company Locations

  • Member Countries

    Member Countries

  • Latest News

    United Kingdom - CMA secures better deal for cloud storage users
    02/16/2017

    Amazon, Apple and Microsoft have committed to providing cloud storage users with fairer contracts, following action by the CMA.

    New Zealand - Bike Barn fined $800k for misleading pricing
    02/11/2017

    Bike Retail Group Limited and Bikes International Limited, the joint operators of Bike Barn in New Zealand, have been fined $800,000 in the Auckland District Court. The two firms pleaded guilty to a combined 18 representative charges brought by the Commerce Commission under the Fair Trading Act regarding marketing and sales conduct between 1 July 2013 and 30 June 2015. Bike Barn used exaggerated discounting strategies that gave the impression to customers that they were purchasing bikes at significant mark-downs from the normal retail price – typically 50% off. It also advertised clearance specials that created an impression that the discounts were available for a limited time only.

    Germany - VZBV sue WhatsApp
    02/09/2017

    The Federation of German Consumer Organisa-tions (Verbraucherzentrale Bundesverband, vzbv) has filed an injunction against WhatsApp at the Berlin County Court. According to vzbv’s assess-ment, following the changes to WhatsApp’s terms of use and privacy policy in August 2016, the company has been acting against the law in that it stores user data it should not and shares data with Facebook – regardless of whether the individuals concerned have a Facebook account or not.