Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. But what should you do if something goes wrong with your purchase? What if you don't get the products you ordered? What if they arrive damaged? What if you have been unable to resolve your problem by contacting the business directly? Although the legal remedies available to you may vary depending on your country, the following links may offer a quick and inexpensive way for you to resolve your complaint without having to initiate a formal legal action.
WHAT IS ECONSUMER.GOV?
econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.
Top Products or Services for Econsumer.gov Complaints
Top Consumer and Company Locations
Australia - Australians lost nearly $300 million to scams in 2016
The number of people reporting scam activity in Australia was at record levels in 2016 according to the Australian Competition and Consumer Commission’s annual Targeting Scams report, with a 47 per cent increase in scam reports to the ACCC compared to 2015.
Italy - WhatsApp fined 3 million euro for having forced its users to share personal data with Facebook
On 11 May 2017 the Italian Competition Authority (AGCM) closed two formal proceedings against WhatsApp Inc, the California-based company, belonging to the Facebook Group, running the messenger service on mobile devices.
Italy - Secondary ticketing: Italian Competition Authority imposes 1.7 million euro fines on five companies for unfair commercial practices
On 5 April 2017 the Italian Competition Authority (AGCM) closed formal proceedings against five companies: Ticketone SpA, the company selling online tickets for shows and leisure events, and four companies operating in the online secondary ticketing market: Viagogo (based in Switzerland), Ticketbis (Spain), Mywayticket (Switzerland) and Seatwave (UK). The proceedings had been started in October 2016 for alleged unfair commercial practices.