Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. But what should you do if something goes wrong with your purchase? What if you don't get the products you ordered? What if they arrive damaged? What if you have been unable to resolve your problem by contacting the business directly? Although the legal remedies available to you may vary depending on your country, the following links may offer a quick and inexpensive way for you to resolve your complaint without having to initiate a formal legal action.
Report international scams at econsumer.gov
WHAT IS ECONSUMER.GOV?
econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.
Top Products or Services for Econsumer.gov Complaints
Top Consumer and Company Locations
United Kingdom - Secondary ticketing sites pledge overhaul
Following UK Competition and Markets Authority enforcement action, 3 major secondary ticketing websites have pledged a number of changes to the way information is provided to customers.
Australia - Court orders Ford Motor Company of Australia Limited to pay $10 million penalty for unconscionable conduct
The Federal Court has declared, by consent, that Ford Motor Company of Australia Limited (Ford) engaged in unconscionable conduct in the way it dealt with complaints about PowerShift transmission (PST) cars, and ordered Ford to pay $10 million in penalties. The Court held that Ford’s conduct in responding to consumer complaints about Fiesta, Focus and EcoSport vehicles fitted with PST between 1 May 2015 and 29 February 2016 was unconscionable.
Australia - Australia's High Court dismisses Valve’s special leave to appeal application
The High Court of Australia has dismissed a special leave application by one of the world’s largest online gaming companies, US-based Valve Corporation (Valve), which operates the Steam game distribution platform. Valve had sought special leave to appeal from the decision of the Full Federal Court in December 2017, which upheld the trial judge’s ruling that Valve had breached the Australian Consumer Law (ACL) when selling to Australia users, and that it pay a $3 million penalty.