Scam Alert: How to Recognize and Avoid a Subscription Trap
You’re reviewing your bank or credit card statement when you stumble upon a charge that you can’t recall. The description doesn’t help either. The following month, the same charge appears, and again the next month. You may have fallen into a subscription trap.
Subscription traps entice consumers to sign up for a free trial to access a limited time offer. You might see them in advertisements on social media, sponsored news articles, or pop-up surveys on websites. The companies may offer a variety of goods like health or beauty products.
Dishonest companies may sign you up for a monthly subscription without your knowledge. They may hide the link to the terms and conditions or pre-check sign-up or acceptance boxes. Others resort to strict cancellation clauses that make it difficult to stop delivery and billing.
What to do before you sign up for a free trial:
What to do after you sign up for a free trial:
If you believe you’ve responded to a subscription trap, you can file a complaint at:
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