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Member Countries

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Angola
Ministry of Commerce
Australia
Australian Competition and Consumer Commission
https://www.accc.gov.au/
Austria
Federal Ministry of Social Affairs, Health, Care and Consumer Protection
http://www.sozialministerium.at/
Azerbaijan
The State Service for Antimonopoly Policy and Consumer Rights’ Protection under the Ministry of Economic Development
http://www.economy.gov.az/
Barbados
Fair Trading Commission
http://www.ftc.gov.bb/
Belgium
Directorate General for Economic Inspection
https://meldpunt.belgie.be/meldpunt/
Brazil
Secretaria Nacional do Consumidor (SENACON)
https://justica.gov.br/seus-direitos/consumidor
Bulgaria
Commission for Consumer Protection
https://www.kzp.bg/
Canada
Competition Bureau Canada
https://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/home
Chile
National Consumer Service (SERNAC)
https://www.sernac.cl/
China
State Administration for Market Regulation
http://www.samr.gov.cn/
Colombia
Superintendency for Industry and Commerce
https://www.sic.gov.co/
Costa Rica
Directorate for Consumer Support
https://www.meic.go.cr/
Cyprus
Consumer Protection Service
http://www.mcit.gov.cy/
Czech Republic
Czech Trade Inspection Authority
http://www.mpo.cz/
Denmark
Danish Consumer Ombudsman
https://www.consumerombudsman.dk/
Dominican Republic
Pro Consumidor
https://proconsumidor.gob.do/
Egypt
Egyptian Consumer Protection Agency
https://www.cpa.gov.eg/ar-eg/
El Salvador
Defensoria Del Consumidor
https://www.defensoria.gob.sv/
Estonia
Republic of Estonia Consumer Protection and Technical Regulatory Authority
https://www.tka.riik.ee/?lang=en
Eswatini
Eswatini Competition Commission
https://compco.co.sz/online/
Finland
Finnish Competition and Consumer Authority
https://www.kuluttajavirasto.fi/
France
Ministry of Economy, Finance and Recovery (DGCCRF)
http://www.dgccrf.bercy.gouv.fr/
Gambia
The Gambia Competition and Consumer Protection Commission
https://www.gcc.gm
Germany
Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection
http://www.vzbv.de/
Greece
General Secretariat for Commerce
https://www.mindev.gov.gr/
Hungary
Ministry of National Development
https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_abc_1
Ireland
Competition and Consumer Protection Commission
https://www.nca.ie/
Israel
Israel Consumer Protection and Fair Trade Authority
https://www.economy.gov.il/Trade/ConsumerProtection/Pages/default.aspx
Italy
Itallian Competition Authority
https://www.agcm.it
Japan
Consumer Affairs Agency
https://www.caa.go.jp/en/index.html
Kenya
Competition Authority of Kenya
https://www.cak.go.ke/
Kosovo
Ministry of Trade and Industry
https://mint.rks-gov.net/
Latvia
Consumer Rights Protection Centre
https://www.ptac.gov.lv
Lithuania
State Consumer Rights Protection Authority
https://www.vartotojoteises.lt
Luxembourg
Minister of Consumer Protection
https://mpc.gouvernement.lu/fr.html
Malawi
Competition and Fair Trading Commission
http://www.cftc.mw/
Malta
Malta Competition and Consumer Affairs Authority
http://finance.gov.mt/page.aspx?site=CCD&page=Consumer_Affairs_Dir
Mexico
Consumer Protection Federal Agency (Profeco)
https://www.profeco.gob.mx
Mongolia
Authority for Fair Competition and Consumer Protection
http://zasag.mn/en/m/afccp
Morocco
Ministry of Industry, Investment, Trade and Digital Economy
http://www.mcinet.gov.ma/
Netherlands
Authority for Consumers & Markets
https://www.acm.nl/nl/
New Zealand
New Zealand Commerce Commission
https://comcom.govt.nz/
Nigeria
Federal Competition and Consumer Protection Commission
https://fccpc.gov.ng/
Norway
Norway Consumer Authority
https://www.forbrukerombudet.no
Panama
Authority of Consumer Protection and Competition Defense (ACODECO)
http://www.autoridaddelconsumidor.gob.pa/
Papua New Guinea
Independent Consumer and Competition Commission
http://www.iccc.gov.pg/
Peru
National Institute for the Defense of Free Competition and the Protection of Intellectual Property
https://www.indecopi.gob.pe/inicio
Philippines
Department of Trade and Industry
https://www.dti.gov.ph/
Poland
Office of Competition and Consumer Protection
https://www.uokik.gov.pl/en
Portugal
Ministry of Economy and the Digital Transition - Consumer Directorate-General
http://www.consumidor.pt/
Qatar
Consumer Protection and Commercial Anti-fraud Department (CPCFD)
Republic Of Korea
Korea Consumer Agency
https://www.kca.go.kr/index.do
Saudi Arabia
Ministry of Commerce
http://mci.gov.sa/en/Pages/default.aspx
Seychelles
Fair Trading Commission
http://www.ftc.sc/
Slovakia (Slovak Republic)
Slovak Trade Inspection
https://www.soi.sk/en/SOI.soi
South Africa
National Consumer Commission
https://www.thencc.gov.za/
Spain
Directorate General for Consumer Affairs
https://www.consumo.gob.es/
Sri Lanka
Consumer Affairs Authority
http://www.caa.gov.lk/web/
Suriname
Ministry of Trade and Industry
Sweden
Swedish Consumer Agency
https://www.konsumentverket.se
Switzerland
State Secretariat for Economic Affairs
https://www.seco.admin.ch/index.html?lang=en
Turkey
Ministry of Trade
https://ticaret.gov.tr/tuketici
United Arab Emirates
Supreme Consumer Protection Committee
http://www.consumerrights.ae/en/Pages/default.aspx
United Kingdom
Competition and Markets Authority
https://www.gov.uk/government/organisations/competition-and-markets-authority
United States USA
Federal Trade Commission
https://www.ftc.gov
Vietnam
Vietnam Competition and Consumer Authority
http://www.vcca.gov.vn/
Zambia
Competition and Consumer Protection Commission
https://www.ccpc.org.zm
ICPEN econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations in the enforcement of fair trade practice laws and other consumer protection activities. Learn More
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