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Member Countries

Member countries are also available through the list below:

Australia
Australian Competition and Consumer Commission
http://www.accc.gov.au/
Belgium
Directorate General for Economic Inspection
https://meldpunt.belgie.be/meldpunt/
Brazil
Secretaria Nacional do Consumidor (SENACON)
http://justica.gov.br/seus-direitos/consumidor
Bulgaria
Commission for Consumer Protection
http://www.kzp.bg/
Canada
Competition Bureau Canada
http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/home
Chile
National Consumer Service (SERNAC)
http://www.sernac.cl/
Colombia
Superintendency for Industry and Commerce
https://www.sic.gov.co/
Costa Rica
Directorate for Consumer Support
http://www.meic.go.cr/
Denmark
Danish Consumer Ombudsman
http://www.consumerombudsman.dk/
Dominican Republic
Pro Consumidor
http://proconsumidor.gob.do/
Egypt
Egyptian Consumer Protection Agency
https://www.cpa.gov.eg/ar-eg/
El Salvador
Defensoria Del Consumidor
https://www.defensoria.gob.sv/
Estonia
Republic of Estonia Consumer Protection and Technical Regulatory Authority
http://www.tka.riik.ee/?lang=en
Finland
Finnish Competition and Consumer Authority
http://www.kuluttajavirasto.fi/
Gambia
The Gambia Competition and Consumer Protection Commission
http://www.gcc.gm
Greece
General Secretariat for Commerce and Consumer Protection
http://www.efpolis.gr/
Hungary
Ministry of National Development
https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_abc_1
Ireland
Competition and Consumer Protection Commission
http://www.nca.ie/
Israel
Israel Consumer Protection and Fair Trade Authority
http://www.economy.gov.il/Trade/ConsumerProtection/Pages/default.aspx
Italy
Itallian Competition Authority
http://www.agcm.it
Japan
Consumer Affairs Agency
http://www.caa.go.jp/en/index.html
Kenya
Competition Authority of Kenya
http://www.cak.go.ke/
Korea, Republic Of
Korea Consumer Agency
http://www.kca.go.kr/index.do
Lithuania
State Consumer Rights Protection Authority
http://www.vartotojoteises.lt
Latvia
Consumer Rights Protection Centre
http://www.ptac.gov.lv
Mexico
Consumer Protection Federal Agency (Profeco)
http://www.profeco.gob.mx
Nigeria
Federal Competition and Consumer Protection Commission
http://fccpc.gov.ng/
Netherlands
Authority for Consumers & Markets
https://www.acm.nl/nl/
Norway
Norway Consumer Authority
http://www.forbrukerombudet.no
New Zealand
New Zealand Commerce Commission
https://comcom.govt.nz/
Peru
National Institute for the Defense of Free Competition and the Protection of Intellectual Property
https://www.indecopi.gob.pe/inicio
Philippines
Department of Trade and Industry
https://www.dti.gov.ph/
Poland
Office of Competition and Consumer Protection
http://www.uokik.gov.pl/en
Spain
Ministry of Consumer Affairs
https://www.mscbs.gob.es/consumo/portada/home.htm
Suriname
Ministry of Trade and Industry
Sweden
Swedish Consumer Agency
http://www.konsumentverket.se
Switzerland
State Secretariat for Economic Affairs
http://www.seco.admin.ch/index.html?lang=en
Turkey
Ministry of Trade
https://ticaret.gov.tr/tuketici
United Kingdom
Competition and Markets Authority
https://www.gov.uk/government/organisations/competition-and-markets-authority
United States
Federal Trade Commission
http://www.ftc.gov
Zambia
Competition and Consumer Protection Commission
http://www.ccpc.org.zm
ICPEN econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations in the enforcement of fair trade practice laws and other consumer protection activities. Learn More
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