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econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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• Scam Alert: Helpful Tips For Online Shopping

  

• Complaint Trends

  Explore the latest complaint trend data received through econsumer.gov at this interactive dashboard.

  

• Latest News

  United States of America - FTC returns more than US$482 Million to consumers in 2020
  02/13/2021

  FTC law enforcement actions lead to refunds to more than 1.6 million consumers nationwide New data released by the Federal Trade Commission…

  United States of America - Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers
  02/13/2021

  Settlement prohibits Amazon from misrepresenting driver earnings, pay or percent…

  Netherlands - ACM sees risks associated with paid ranking for consumers and competition
  02/06/2021

  In a study into paid ranking, the Netherlands Authority for Consumers and Markets (ACM) has found that paid ranking (or sponsored ranking) comes with risks for competition and consumers. Paid ranking involves providers paying extra in exchange…

  Netherlands - ACM forces online store to stop using fake likes and fake followers
  01/30/2021

  The Netherlands Authority for Consumers and Markets (ACM) has forced online store Bicep Papa B.V. to stop using fake likes and fake followers when promoting its products on social media platforms such as Instagram. Bicep Papa is the company…

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