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econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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• Scams on Mobile Lending Apps: A Perspective from Kenya

  

• ICPEN Fraud Prevention Month - Dark Patterns

  

• Complaint Trends

  Explore the latest complaint trend data received through econsumer.gov at this interactive dashboard.

  

• Latest News

  Colombia - SIC imposes a fine on BANCUPO for usury and insufficient information on loans offered to consumers
  8/4/2023

  After conducting the corresponding administrative sanctioning investigation, the Superintendence of Industry and Commerce (SIC) of Colombia imposed a fine of COP $232,…

  Israel - Booking.com website will display a total and final price, including VAT, for Israeli consumers who purchase accommodation services in Israel
  8/3/2023

  Following a legal proceeding conducted by the Israel Consumer Protection and Fair Trade Authority, Booking.com website will display a total and final price, including VAT, for Israeli consumers who purchase accommodation services in…

  Australia - Record penalties of AU$438m ordered against Phoenix Institute and CTI for acting unconscionably and misleading students
  7/29/2023

  The Federal Court of Australia has today imposed record penalties of AU$438m against former vocational college Phoenix Institute of Australia Pty Ltd (Phoenix) and its marketing arm Community Training…

  Australia - AU$20m penalty for Meta companies for conduct liable to mislead consumers about use of their data
  7/26/2023

  The Federal Court of Australia has ordered two subsidiaries of social media giant Meta, Facebook Israel and Onavo Inc, to each pay AU$10 million for engaging in conduct liable to mislead in breach of the…

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