How We Use and Share Your Data
The information contained in your complaint will be entered into Consumer Sentinel, a consumer complaint database maintained by the U.S. Federal Trade Commission (FTC), a government agency with consumer protection as part of its mission. Your complaint data, including personal contact information, will be made available to certified government law enforcement and regulatory agencies in many countries. The current list of certified agencies, which is subject to change, is available here. Government agencies may use this information to investigate possible scammers, uncover new scams, pursue regulatory or enforcement actions, and spot consumer trends.
What to Expect Next
If you submitted a complaint, you can update or correct it by contacting us with your complaint reference number.
Although your complaint will be accessible to numerous government agencies, it may or may not be accessed by them. You should not necessarily expect any agency to pursue your complaint. Many government agencies bring lawsuits to protect the public-at-large, but do not intervene on behalf of individual consumers. Other agencies may have an obligation to investigate certain individual complaints. Read “Other Steps You can Take” for more information that can help you resolve your dispute.