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country flagseconsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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  • TOP LAW VIOLATIONS FOR CONSUMER COMPLAINTS

    TOP LAW VIOLATIONS FOR CONSUMER COMPLAINTS

  • Member Countries

    Member Countries

  • Latest News

    The Netherlands - Consumers are reimbursed for 'free' samples after ACM intervention
    01/28/2016

    Consumers that filed complaints because they had to pay for a ‘free’ sample, will get their money back. RCM Cosmetics (RCMC) promised this to the Netherlands Authority for Consumers and Markets (ACM) after ACM had launched an investigation.

    Australia - Court finds Nurofen made misleading Specific Pain claims
    01/07/2016

    In proceedings commenced by the Australian Competition and Consumer Commission, the Federal Court has found that Reckitt Benckiser (Australia) Pty Ltd (Reckitt Benckiser) engaged in misleading conduct in contravention of the Australian Consumer Law by representing that its Nurofen Specific Pain products were each formulated to treat a specific type of pain, when the products are identical.

    Canada - Telus customers to receive $7.34 million in rebates as part of Competition Bureau agreement
    01/07/2016

    As part of a consent agreement with the Competition Bureau, Telus will issue rebates of up to $7.34 million to certain current and former wireless customers after the Bureau concluded that Telus made, or permitted to be made, false or misleading representations in advertisements for premium text messages in pop up ads, apps and on social media. The amount of money available for consumer rebates is the most obtained to date under a Bureau agreement.